Frequently Asked Questions
Q.What services does CowboyCo Event Rentals LLC offer?
A.CowboyCo Event Rentals LLC specializes in event rentals for all types of events! From backyard parties and weddings, to all types of gatherings, birthdays, and more! We have canopies, chairs, tables, tablecloths, ambient lighting, heaters, and more to make your event a success!
Q.How do I place an order with CowboyCo Event Rentals LLC?
A.Simply visit our website and browse through our extensive collection. Once you've selected your desired items, you can place an order online. Alternatively, you can reach out to our dedicated customer service team for assistance.
Q.How far in advance should I book my rentals?
A.We recommend booking as soon as you have your event date to ensure the availability of your preferred items. Popular items can get booked quickly, especially during peak event seasons.
Q.Do you deliver, and is there a fee?
A.Yes, we provide delivery services in and throughout San Antonio!. Delivery fees vary based on the location of delivery. Questions? Please contact our team for detailed pricing.
Q.What if an item gets damaged during my event?
A.While we understand accidents happen, clients are responsible for any damages or loss during the rental period. We encourage our clients to acquire the damage waiver during checkout - this will ensure you are covered in case of damage to equipment.
Q.Do you offer setup and breakdown services?
A.Yes! Our delivery service also includes setting up all your rentals, and then breaking everything down once your event is over. Delivery fee includes this service!
Q.How long is the rental period?
A.Our standard rental period is 24 hours. If you require a longer duration, please discuss it with our team when placing your order to arrange suitable terms.
Q.Can I make changes to my order after it’s been placed?
A.We aim to offer flexibility. Changes can be made up to a certain date before your event. However, last-minute changes might be subject to availability and potential fees. Please reach out as soon as you know of any adjustments.
Q.Why choose CowboyCo Event Rentals LLC for event rentals?
A.
CowboyCo Event Rentals LLC is committed to offering the best service and hospitality to every single customer and all their guests. Our business was founded on a simple premise - treat our customers the way we would like to bre treated. Combined with our dedicated team and years of experience in San Antonio, TX, we promise an unmatched rental experience for every event.